Leadership Communication

Leadership Communication

How do you become the leader you want to be?

We specialize in honing leadership and communication skills tailored to today’s dynamic
professional landscape. From mastering the art of presentations and public speaking to
navigating team dynamics and situational leadership, our comprehensive suite of
services is designed to empower leaders at every level.


● Productive Tension Management
● Strength Deployment
● Situational Leadership
● Influence Training

● Presentations & Public Speaking
● Executive Presence
● Team Dynamics
● Conflict Management & Training

“Leadership is influence.”

— John C. Maxwell

When you’re creating your vision, you have to get other people to stand up for it. You have to influence them. But influence has components – building trust and credibility, gaining buy-in, fostering an environment of collaboration, dealing creatively with differences, learning to value diversity. These are skills we can learn, skills we can improve.

They call these “soft skills” because they’re difficult to measure but, when they’re missing, you notice. We need to have conversations. We need to know what to talk about. We need these skills – influence, persuasion, conflict management, empathetic listening. 

Presentations & Public Speaking

How can you have true presence before an audience?

Fear can cause us to disconnect from who we are, the content we’re presenting or the audience we’re presenting to. Our presentation skills training will help you reconnect with your deepest confidence.

We create a safe, welcoming environment in which each participant makes five presentations over the course of two days.  All presentations are critiqued by the instructor and videotaped for playback and discussion.

Find Your Voice

Find and connect to your true voice

Organize your thoughts for genuine persuasion

Align your voice with your style, audience and message

Delivery Skills

Develop physical delivery skills that are right for you

Use visuals to enhance your message

Understand detractors and enhancers

Know Your Audience

Analyze your audience

Hook them with a good story

Overcome resistance and Q&A

Executive Presence

How can you project as a true executive?

When we say “executive,” we don’t just mean the title. We mean the way you carry yourself, the way you position yourself in moments where a leader needs to rise to the occasion. You are the only executive in your own life. We can help draw forth the strengths of that inner executive. These training sessions that will surprise you and you will surprise yourself.

We will help you prepare for challenging situations by using techniques to stay connected to yourself and remain present. We’ll work on voice, movement, body, whole person engagement.

The fundamentals of effective presentation skills, combined with executive presence will leave you feeling more confident than ever before.

Team Dynamics

Helping your people succeed — now that’s great leadership.

Great leaders know the value of taking care their teams. If your team members aren’t feeling challenged or valued, if everyone isn’t working together optimally, that can create dissonance. And it can cost you.

Diamond Mind team trainings help every person on your team identify their strengths and the components of their personalities and jobs that can be strengthened through collaboration. We’ll dig into new conversations — with ourselves and with one another — that will spark transformative change for the better.

“Whenever you’re in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude.”

— William James
Conflict Management Training

How do we effectively manage conflict?

Conflict can cue an opportunity — if we learn more about the nature of conflict, understand our habits and tendencies when we’re in stressful situations, and those of the people we work with, we can sharpen our skills at managing conflict with grace and strategic strength.

These skills can change the way you interact with everyone. In this transformative interactive work-session, we’ll master:

  • The nature of conflict
  • Five conflict management styles, including a personal assessment
  • Graceful assertiveness
  • Difficult conversations
  • Managing ongoing conflict
  • Productive tension management
Productive Tension Management

Tension is inevitable. How do we use it to our advantage?

When we think of tension, we immediately think of stress. But tension is energy. Physical, emotional, and psychological. Tension is how the physical world works. Gravity is tension. Friction is tension.

Tensions come to the surface messy and need to be sorted out. We can manage tension productively to foster, not impede, progress. Sounds like magic, right? It’s not. It’s practice. And you can learn it.

As faculty at the Institute of Productive Tension – the home to this pioneering space in human development – Tom can help you master this skill like no one else can — if you are willing. The big question is, are you willing?

“Most people work just hard enough to not get fired and earn just enough money not to quit.”

— George Carlin
Do you feel as if your team has lost focus or isn’t fully present? Are your team members less creative than you know they can be? 
What does disengagement look like?
  • Ideas and innovations repeatedly come from the same individuals
  • Projects are overdue or exceed budget
  • Clients and customers complain about slow service or errors
  • Employees bicker about seemingly insignificant things
  • Absenteeism is high and turnover is increasing
Strength Deployment

How do we create a culture that inspires and motivates?

Successful leaders understand the costs of disengagement. The cost of conflict, inefficiency and indifference is enormous. Your biggest investment — your people — have deep reserves of value for your organization that you can tap into by utilizing their greatest strengths.

After this team training, you’ll be leading a rare culture where employees are motivated to work better, grow together and stay loyal longer.

Situational Leadership

How can we prepare leaders for long-term success?

Situational leaders give their people exactly what they need, when they need it. They offer guidance, caring, and autonomy, and provide just the right amount of direction and support to help their team members succeed. They know how to develop competent, self-reliant contributors who deliver faster results for your organization.

The Situational Leadership® II model is an easy-to-understand, practical framework that helps your managers diagnose the needs of their people and then provide the appropriate leadership style to meet those needs. Your managers learn the four stages of development and how to apply the appropriate directive and supportive behaviors to match the development needs of their people. 

  • Accelerate DevelopmentWith direction and support, people's growth can accelerate, delivering greater value to your company.
  • Instill a Common LanguageA common language boosts effectiveness and creates a culture focused on high performance.
  • Increase RetentionLeaders who match their style to the needs of their people raise morale and ultimately increase commitment, engagement, and retention.
  • Create Proactive Problem SolversWhen employees feel that their managers have their best interests at heart, they perform better, are more creative, and seek optimal solutions to problems.
  • One Size Does Not Fit AllDifferent employees need different levels of direction and support depending on their level of competence and commitment.
Influence Training

How do we create influence?

Corporate structures are getting flatter. The pace of business is getting faster. We have access to more information than ever before. And it’s becoming harder than ever to get things done. 

We need the cooperation of other people to have transformative influence on our world.

Principled persuasion can help us build stronger relationships and derive greater fulfillment from our jobs. We can work together better when we understand what our colleagues care about. 

We can help you and your team learn to influence those you work with through strategies that focus on:

  • Principled persuasion
  • Gaining buy in
  • Character and competency
  • Building trust and credibility
  • The science and dynamics of influence
  • Relationship strategies